Several services, one booking

Cut, colour, and blow-dry. Booked in one go.

Most clients do not want just one thing. With multi-service bookings, customers add several services to a single booking, Booklink finds a slot that fits all of them back to back with the same team member, and they pay one combined deposit.

You need more than one service, so in practice this lives on Pro at R79/month.

How multi-service bookings work for you

Bigger tickets, fewer gaps in the diary, and none of the back-and-forth of stitching appointments together by hand.

One basket, one checkout

Customers add multiple services to the same booking on your public page and confirm everything in a single transaction. No separate bookings to coordinate.

Slots that fit everything

Booklink adds up the durations of the chosen services and only offers time slots where the whole visit fits. No overruns, no squeezed appointments.

Same hands, start to finish

The whole visit stays with one team member, so customers only see team members who offer every service they picked. Nobody gets handed around mid-appointment.

One combined deposit

If the chosen services require deposits, Booklink adds them together and collects a single payment via Yoco, Paystack, PayFast, or iKhokha. One payment, one receipt.

Your strictest rules apply

When services have different cancellation or reschedule policies, the booking follows the strictest one. Your most protective rule always wins, never the most lenient.

On when you want it

Multi-service bookings are a single switch in your settings. Turn it on when you are ready and off again any time. Single-service booking keeps working exactly as before.

One visit, several services

Think of how a salon visit actually goes: a client wants a cut, then a colour, then a blow-dry. Multi-service bookings let them book that whole visit in one go instead of three separate appointments that may not even line up.

1.
Customer picks services
On your booking page, the customer adds each service they want to the same booking and sees the combined price and duration before choosing a time.
2.
Booklink finds the slot
Only slots that fit the full visit with a team member who offers every chosen service are shown. The services run back to back, no gaps.
3.
One payment, one confirmation
Deposits are combined into a single payment, and the customer gets one confirmation email covering the whole visit. Cancelling or rescheduling moves everything together.

Quick answer

How do multi-service bookings work in Booklink?

Booklink's multi-service bookings let a customer book several services in a single transaction, the way a salon visit actually happens: a cut, a colour, and a blow-dry as one appointment rather than three. The business switches the feature on in settings. From then on, the public booking page lets customers add multiple services to one booking and shows the combined price and duration upfront. Booklink only offers time slots that fit the total duration of all chosen services with a single team member who offers every one of them, so the visit runs back to back with the same person from start to finish. If any of the chosen services require a deposit, the individual deposits are added together and collected as one payment through the connected gateway (Yoco, Paystack, PayFast, or iKhokha). Where services have different cancellation or reschedule policies, the booking applies the strictest of them, so the business is never left with a weaker policy than it set on any individual service. The customer receives a single confirmation email for the whole visit, and cancelling or rescheduling moves all the services together. Multi-service bookings apply to on-demand appointment services; group sessions and classes are booked per session. Because the feature only matters once you offer more than one service, it is effectively a Pro plan capability, since the Free plan includes a single service.

Frequently asked questions

Can the customer split services between team members?
No. A multi-service booking stays with one team member from start to finish, so customers only see team members who offer every service they picked. If a customer wants different people for different services, they can simply make separate bookings.
How are deposits handled across multiple services?
The deposits of all selected services are added together and collected as one payment through your connected gateway (Yoco, Paystack, PayFast, or iKhokha). The booking is confirmed automatically once the combined payment succeeds.
What if my services have different cancellation rules?
The booking follows the strictest rule across the chosen services. For example, if one service needs 48 hours' notice to cancel and another needs 24, the combined booking requires 48 hours. Your most protective policy always applies.
Does it work with classes and group sessions?
Multi-service bookings cover regular on-demand appointment services. Classes and group sessions run on scheduled sessions with their own capacity and waitlist, so they are booked per session on the same booking page.
Is multi-service booking on the Free plan?
The Free plan includes one service, so there is nothing to combine. In practice, multi-service bookings are a Pro plan capability: Pro unlocks unlimited services at R79/month, and the multi-service switch lives in your settings.

Let clients book the whole visit

Bigger bookings, fewer gaps, one confirmation. Start free and switch on multi-service bookings when you are ready.

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Last reviewed: . Reviewed by Nico Huysamen, Founder of Booklink, Cape Town, South Africa.